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Accessibility Guide

The Islands of Guernsey have a variety of measures in place to support accessibility for visitors with a diverse range of needs. To view our guidance, which summarises key infrastructure and services that may be relevant when planning or promoting travel for customers requiring accessible options, click here

Accessibility legislation for Guernsey is currently under development and, once implemented, will affect all areas of daily life, including the visitor economy. A dedicated Disability Officer is in place to coordinate and advance this work. You can get in touch with her at gill.evans@gov.gg.

Accessibility and your business
To help operators prepare for upcoming legislation, a number of simple, proactive measures have been introduced. These steps not only support a smoother transition into future requirements, but also enhance your appeal to existing customers and open opportunities to reach new markets.

As an initial priority, all operators are encouraged to prepare and publish an Access Statement (now a requirement for boarding permit holders).

An Access Statement is a clear and honest description of your property that enables potential guests to assess whether it meets their individual needs.

To support you in creating an effective statement, please see the self‑assessment checklists below, along with an example of best‑practice to illustrate how a strong Access Statement can be presented.

Take a fresh look at your business and consider what reasonable adjustments can be made to ensure your offer is accessible to as wide a range of customers as possible.

Many improvements are small, low‑cost and easy to implement, yet can deliver significant positive impact. Further guidance is available in the downloadable document 'Easy Does It', below. Although originally developed for use in England, where accessibility legislation is already in force, the principles and recommendations are highly relevant.

There are further organisations that can assist you in developing your accessibility profile:

Locally, 'We All Matter Eh?' - a group of islanders and families advocating for greater disability awareness - have produced useful resources to encourage organisations, schools, and community groups to #MakeAChange. Their materials include practical suggestions such as disability awareness training and simple access improvements. You can download their 'Top Tips for Accessible Tourism' below.